DMEDesk / tenants
Know every customer’s stage.
Run the SaaS business without stepping into a customer’s patient records.
DME companies
One synthetic tenant shown—not a real customer count.
| Tenant | Lifecycle / owner | Team seats | Locations | Offer / billing | Launch |
|---|---|---|---|---|---|
| Acme DME → t_acme_demo · Fictional | Pre-launch review Alex Kim · Fictional shop admin | 3 / 15 12 remaining | 1 / 1 | Core · $499/mo thesis Stripe not connected | 2 / 6 gates 3 import rows to review |
A tenant is a DME company.
Acme DME owns its patients, orders, serialized units, supplies, staff and customer organizations. Lakeside Hospice is Acme’s customer organization—not another DMEDesk tenant.
Open tenant detail →Lifecycle policy
- Qualified → onboarding → owner sign-off → live
- Suspension and cancellation never silently delete records
- Seat limits count staff/driver memberships, not patient portals
- Support access requires explicit authorization and an audit trail
Platform boundary
This public prototype grants no administrative authority. A real console needs separate operator roles, enforced MFA, server-side authorization and audited support access. Shop admins must never inherit platform permissions; customer PHI stays out of sales and billing views.