For independent DME and HME shops · 3–15 people

Run every rental, delivery and hospice invoice from one record.

Track clients, serialized equipment, supply bins, deliveries, maintenance and hospice billing in one place — so the office, warehouse and drivers work from the same facts.

Explore the Acme workspace Watch the 17-second demo
Serialized
Every unit tracked by serial number and service history
Signed POD
Required before a delivery order can close
$499/mo
Proposed Core plan · 15 named seats · 1 location
Acme DME/ Main warehouse
Fictional workspace Open workspace ↗
MONDAY · ACME DME

Today at the warehouse

View inventory →
Units on rent 128 of 164 serialized units Maintenance holds 4 O2-031 inspection pending Supply bins below reorder 3 Tubing · cushions · distilled water Deliveries today 7 5 complete · 2 awaiting signed POD
Source IDs preserved
Product / catalog SKUUnit / qtyTrackingStatus
Full Electric BedDME-FULL-ELECTRIC-BEDBED-104SerializedAssigned
WheelchairDME-WHEELCHAIRWC-218SerializedOn rent
O2 Concentrator 5LDME-O2-CONCENTRATOR-5LO2-031SerializedMaintenance hold
02 tubing w/ nasal cannulaDME-02-TUBING-W-NASAL-CANNULA18 packsSupply binBelow reorder
Distilled WaterDME-DISTILLED-WATER9 bottlesSupply binBelow reorder
Wheelchair cushionDME-WHEELCHAIR-CUSHION4 unitsSupply binBelow reorder
Demo quantities · Catalog names from PlatinumMED reference catalogImport / CSV upsert ↗

Interactive design concept · Fictional Acme DME data · Not a live operations system

  1. 01

    Check availability

    See which serialized units are ready, on rent or on hold before you promise a delivery.

  2. 02

    Assign the delivery

    Attach the unit and order to a driver stop. The order closes only with signed proof.

  3. 03

    Review the history

    Returns, cleaning, inspection and billable days stay on the same equipment record.

View the full workflow ↗

Planned sign-in & file workflows

Work accounts and file exports.

Google and Microsoft sign-in is planned. QuickBooks and Excel workflows use file exports, not live sync.

Design previews only; no live connectors, partnerships or endorsements. Sign-in does not sync operational data. Accounting exports may require bookkeeper mapping.

Daily operations

Manage the full order workflow.

From the first hospice request through delivery, service and billing.

01 · Clients, patients & orders

Keep hospice requests and orders together.

Keep the hospice, source order and next action in one record. Review requests, assignments and outstanding work.

  • Hospice contacts & contract context
  • Patient orders with source documents
  • Organization-scoped portal concept
Explore clients & hospices ↗Preview the facility portal ↗
Acme DME / Client recordFictional
Lakeside HospiceHospice client · Per-diem agreement
ORDER ORD-1042Full Electric BedSource PDF attached · Assignment next
Client contactsContract ratesOrder history
02 · Serialized equipment + supply bins

Track each unit, not just the count.

Track equipment by serial number and service history. Track supplies by bin and quantity. Review both in one inventory view.

  • Ready, on-rent & maintenance states
  • Unit history alongside supply quantities
  • Source-based catalog, familiar names
Explore inventory & supplies ↗
Acme DME / AvailabilityFictional
Full Electric BedBED-104 · Serialized
Ready
O2 Concentrator 5LO2-031 · Service review pending
Hold
SUPPLY BIN · B-0702 tubing w/ nasal cannulaReorder at 24 · quantity, not serial
18packs
03 · Deliveries & proof of delivery

Complete delivery with signed proof.

Keep assigned equipment and order details with each stop. Delivery is complete when signed proof of delivery is on file.

  • Assigned stops with order context
  • Delivery status & signed-POD gate
  • A record the office can follow
Explore the delivery workspace ↗
Acme DME / Driver stopPreview
ASSIGNED EQUIPMENTWheelchair · WC-218
  1. Assigned to driverOrder and unit stay connected
  2. Delivered to recipientRecipient name recorded
  3. Signed POD requiredBefore the order can close

A workflow illustration — not a completed delivery or real signature.

Maintenance & hospice billing

Connect equipment history to service and billing.

Maintenance and hospice billing stay attached to the same equipment record. Review service status and billable dates before the next assignment or invoice.

Explore maintenance →Review an invoice
Maintenance hold
O2-031 · O2 Concentrator 5L
  1. Returned
  2. Cleaned
  3. Inspection
  4. Released
Service notes · Technician · Time · Release gate
Invoice reviewNOVEMBER
Lakeside Hospice
Full Electric Bed · BED-1049 days
Wheelchair · WC-2185 days
14 billable days$70.00
Fictional contract rate · No charges issued

Workflow demo

A walkthrough of daily operations.

Follow an order through inventory, delivery, maintenance and invoice review. All Acme records in this demo are fictional.

Acme DME workflow walkthrough · 17 seconds · silent · fictional recordsExplore the interactive demo ↗
  1. 01Find the order & source document
  2. 02Assign equipment & record delivery
  3. 03Service, review & invoice

36 catalog names · 6 categories

Equipment and supplies across six categories.

36 names from the PlatinumMED reference catalog. Equipment units and supply quantities use separate tracking models.

Beds & Mattresses

11 items
  • Full Electric Bed
  • Semi Electric Bed
  • APP Mattress
  • Overbed Table
+7 more

Respiratory

11 items
  • O2 Concentrator 5L
  • O2 Tank w/regulator
  • Nebulizer -Small Volume
  • Suction Machine w yankeur
+7 more

Mobility

6 items
  • Wheelchair
  • Walker w/ Wheels
  • Rollator
  • Wheelchair cushion
+2 more

Bathroom Safety

3 items
  • Commode w/ Bucket
  • Shower Chair
  • Geri Chair
View in catalog
Catalog names are source-based. Acme quantities, serials, tracking setup and records are fictional.See the full catalog →

Fictional role examples · not customer reviews

What each role needs to see.

These fictional Acme examples illustrate role-specific needs. They are not customer reviews or measured results.

FICTIONAL EXAMPLE
“I need a daily view of scheduled deliveries, rented equipment, and issues that require my review.”
Acme DME · OwnerFictional role example
FICTIONAL EXAMPLE
“I need the hospice request, assigned equipment, and order status in the same record.”
Acme DME · Operations leadFictional role example
FICTIONAL EXAMPLE
“I need the stop details, assigned unit, and proof-of-delivery requirements before I leave.”
Acme DME · DriverFictional role example
FICTIONAL EXAMPLE
“I need to verify service dates and contract rates before approving an invoice.”
Acme DME · Billing leadFictional role example

Shaped with a working Las Vegas hospice-contract DME shop: PlatinumMED, our tenant-zero design partner. No employee quote or endorsement is represented here.

Import & launch

Start with your existing records.

A two-week go-live is a target, not a guarantee. Timing depends on data quality, training and owner approval.

  1. 01 · Map your records

    Import active records.

    Patients, facilities, coverage, catalog, serialized units, rentals, open orders and documents from authorized exports.

  2. 02 · Review the dry run

    Review the import.

    Resolve rejected rows, preserve source IDs, invite staff and approve tenant settings before any changes apply.

  3. 03 · Test the workflow

    Validate daily operations.

    Order → equipment assignment → signed delivery → maintenance return → hospice invoice review.

Map records and review a dry run. Apply changes only with owner approval.Explore import / sync / export ↗

Proposed Core plan

Core for one location.

Proposed company-based pricing for independent DME shops. Not a live subscription offer.

Compare proposed plans ↗
CORE · PROPOSEDNo live charges
$499/ month
  • 15 named staff / driver seats
  • 1 location
  • Clients, orders, serialized equipment & supply bins
  • Deliveries with signed-POD gate
  • Maintenance hold / service / release
  • Hospice per-diem invoice review
$999Standard launch / import · defined scope
Growth $899 later, after AI validation. No live charges; Stripe remains disconnected. Claims and live QuickBooks sync are not included.

Workspace walkthrough

Get a walkthrough.

Review the proposed workflows for your records, equipment, deliveries and billing.

Try a sample address, such as owner@acme.example.

Design concept only. Your email is not stored, sent or synced to a CRM. Do not enter patient information.

Explore the Acme demo

Review the Acme workspace.

Explore fictional orders, inventory, deliveries, maintenance and hospice billing.

Explore the workspace →See how it works ↗PlatinumMED example ↗
Interactive design concept · Fictional records · Not a live operations system