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Built for independent DME shops
CLIENTS, EQUIPMENT & HOSPICE BILLING

Your whole DME shop.
One clear desk.

Track clients, serialized equipment, supply bins, deliveries, maintenance, and hospice billing in one place.

Explore the Acme workspace Watch the workflow demo

Interactive design concept · Fictional Acme DME data · Not a live operations system

Acme DME / Main warehouse
Fictional workspaceOpen workspace ↗
Equipment & supplies

Every item. Every handoff.

View inventory →
3Open orders2Delivery stops1Maintenance hold
Source IDs preserved
Product / catalog SKUUnit / quantityTrackingStatus
Full Electric BedDME-FULL-ELECTRIC-BEDBED-104SerializedReady
WheelchairDME-WHEELCHAIRWC-218SerializedOn rent
O2 Concentrator 5LDME-O2-CONCENTRATOR-5LO2-031SerializedMaintenance hold
02 tubing w/ nasal cannulaDME-02-TUBING-W-NASAL-CANNULA72 packsSupply binIn stock
Distilled WaterDME-DISTILLED-WATER24 bottlesSupply binIn stock
Wheelchair cushionDME-WHEELCHAIR-CUSHION8 unitsSupply binIn stock
Demo quantities & tracking settings · Catalog names from PlatinumMEDImport / CSV upsert ↗
01 Check availability.02 Assign the delivery.03 Review equipment history.View the workflow ↗
PLANNED SIGN-IN & FILE WORKFLOWS

Work accounts
and file exports.

Google and Microsoft sign-in is planned. QuickBooks and Excel workflows use file exports, not live sync.

Google Workspace
Planned work-account sign-in
Microsoft 365
Planned work / school sign-in
QuickBooks
Bookkeeper CSV export · not sync
Microsoft Excel
CSV / XLSX file workflow scope

Design previews only; no live connectors, partnerships or endorsements. Sign-in does not sync operational data. Accounting exports may require bookkeeper mapping.

DAILY OPERATIONS

Manage the full
order workflow.

From the first hospice request through delivery, service, and billing.

01 / CLIENTS, PATIENTS & ORDERS

Keep hospice requests
and orders together.

Keep the hospice, source order, and next action in one record. Review requests, assignments, and outstanding work.

  • Hospice contacts & contract context
  • Patient orders with source documents
  • Organization-scoped portal concept
Explore clients & hospices Preview the facility portal ↗
Acme DME / Client recordFictional
LH

Lakeside Hospice

Hospice client · Per-diem agreement

One relationship. Connected records.
ORDER ORD-1042

Full Electric Bed

Source PDF attached · Assignment next

Client contactsContract ratesOrder history

Relationship → request → next action. Sample Acme records.

02 / SERIALIZED EQUIPMENT + SUPPLY BINS

Know the unit.
Not just the count.

Track equipment by serial number and service history. Track supplies by bin and quantity. Review both in one inventory view.

  • Ready, on-rent & maintenance states
  • Unit history alongside supply quantities
  • Source-based catalog, familiar names
Explore inventory & supplies
Acme DME / AvailabilityFictional
BED

Full Electric Bed

BED-104 · Serialized equipment

Ready
O₂

O2 Concentrator 5L

O2-031 · Service review pending

Hold
SUPPLY BIN

02 tubing w/ nasal cannula

Quantity tracking · Not a serial number

72packs

One inventory view. Two tracking models. Fictional quantities.

03 / DELIVERIES & PROOF OF DELIVERY

Complete delivery
with signed proof.

Keep assigned equipment and order details with each stop. Delivery is complete when signed proof of delivery is on file.

  • Assigned stops with order context
  • Delivery status & signed-POD gate
  • A record the office can follow
Explore the delivery workspace
Acme DME / Driver stopPreview
ASSIGNED EQUIPMENT

Wheelchair · WC-218

Fictional delivery workflow

  1. 01
    Assigned to driverOrder and unit stay connected
  2. 02
    Confirm the handoffRecord delivery and recipient
  3. 03
    Signed POD requiredBefore completing the order
Open the delivery preview ↗

A workflow illustration—not a completed delivery or real signature.

MAINTENANCE & HOSPICE BILLING

Connect equipment history
to service and billing.

Maintenance and hospice billing stay attached to the same equipment record. Review service status and billable dates before the next assignment or invoice.

Explore maintenance →Review an invoice
Maintenance holdO2-031 · O2 Concentrator 5L

Returned → Cleaned → Inspection pending

Service notes · Technician · Time · Release gateInvoice reviewLakeside Hospice · November

2 account lines · 14 billable days · $70.00

Fictional contract rate · No charges issued
WORKFLOW DEMO

A walkthrough of
daily operations.

Follow an order through inventory, delivery, maintenance, and invoice review. All Acme records in this demo are fictional.

Acme DME workflow walkthrough · Fictional records.Explore the interactive demo ↗
  1. 01 Find the order & source document
  2. 02 Assign equipment & record delivery
  3. 03 Service, review & invoice
36 CATALOG NAMES / 6 CATEGORIES

Equipment and supplies
across six categories.

36 names from the PlatinumMED reference catalog. Equipment units and supply quantities use separate tracking models.

11 items

Beds & Mattresses

Full Electric Bed
APP Mattress

11 items

Respiratory

O2 Concentrator 5L
O2 Tank w/regulator

6 items

Mobility

Wheelchair
Walker w/ Wheels

3 items

Bathroom Safety

Commode w/ Bucket
Shower Chair

3 items

Monitoring

Bed alarm
Chair alarm

2 items

Lifts & Slings

Trapeze
Hoyer Lift with sling

Catalog names are source-based. Acme quantities, serials, tracking setup and records are fictional.Explore the inventory workspace →
FICTIONAL ROLE EXAMPLES / NOT CUSTOMER REVIEWS

What each role
needs to see.

These fictional Acme examples illustrate role-specific needs. They are not customer reviews or measured results.

FICTIONAL EXAMPLE
“I need a daily view of scheduled deliveries, rented equipment, and issues that require my review.”
Acme DME · OwnerFictional role example
FICTIONAL EXAMPLE
“I need the hospice request, assigned equipment, and order status in the same record.”
Acme DME · Operations leadFictional role example
FICTIONAL EXAMPLE
“I need the stop details, assigned unit, and proof-of-delivery requirements before I leave.”
Acme DME · DriverFictional role example
FICTIONAL EXAMPLE
“I need to verify service dates and contract rates before approving an invoice.”
Acme DME · Billing leadFictional role example

Shaped with a working Las Vegas hospice-contract DME shop: PlatinumMED, our tenant-zero design partner. No employee quote or endorsement is represented here.

IMPORT & LAUNCH

Start with your
existing records.

A two-week go-live is a target, not a guarantee. Timing depends on data quality, training, and owner approval.

01 / MAP YOUR RECORDS

Import active records.

Patients, facilities, coverage, catalog, serialized units, rentals, open orders and documents from authorized exports.

02 / REVIEW THE DRY RUN

Review the import.

Resolve rejected rows, preserve source IDs, invite staff and approve tenant settings before any changes apply.

03 / TEST THE WORKFLOW

Validate daily operations.

Order → equipment assignment → signed delivery → maintenance return → hospice invoice review.

Map records and review a dry run. Apply changes only with owner approval.

Explore import / sync / export ↗
PROPOSED CORE PLAN

Core for one location.

Proposed company-based pricing for independent DME shops. Not a live subscription offer.

Compare proposed plans ↗
$499/ month

Core · 15 named staff / driver seats · 1 location

$999Standard launch / import · defined scope
Growth $899 later, after AI validation.
No live charges. Stripe remains disconnected.
Claims and live QuickBooks sync are not included.
WORKSPACE WALKTHROUGH

Get a walkthrough.

Review the proposed workflows for your records, equipment, deliveries, and billing.

Try a sample address, such as owner@acme.example.

Design concept only. Your email is not stored, sent or synced to a CRM. Do not enter patient information.

EXPLORE THE ACME DEMO

Review the Acme workspace.

Explore fictional orders, inventory, deliveries, maintenance, and hospice billing.

Explore the workspace See how it works ↗
Interactive design concept · Fictional records · Not a live operations system