How DMEDesk works
From intake to return-to-service in one workflow.
Start with your equipment, inventory and team. Each order stays connected from the first request to delivery, billing, pickup and maintenance.
- 01 · Review the orderDocuments and requested equipment
- 02 · Assign the unitSerial number and availability
- 03 · Deliver and signDriver stop and signed POD
- 04 · Invoice the serviceContract rate and billable dates
- 05 · Pick up and maintainHeld until inspection releases it
What Core includes.
- PortalA facility portal scoped to each client
- AccessInvitations with one role for every person
- DataCSV re-import / upsert with stable source IDs
Launch
Set up your shop.
Start on the Free plan or a 14-day trial of Starter or Core, with no card needed. If you want help loading your data, the optional launch & import service is $999 one-time with a defined scope.
- 01 · Map
Load your equipment and setup.
Catalog, serialized units, supply bins, facility clients, contract rates, staff and drivers. Source IDs are preserved and rejected rows are reviewed.
- 02 · Review
Nothing applies silently.
Dry-run totals, a summary of every change and owner sign-off. Re-importing the same file does not create duplicate records.
- 03 · Train
Ready every role.
Train office, warehouse and drivers on the rules you set, from assignment to signed delivery, cleaning and invoice review. A full export stays available.
Data exchange
How data moves in and out.
Explicit file workflows and reviewed changes.
Versioned CSV imports
Re-import or upsert using stable source IDs, review conflicts and approve changes before they apply. Records from other systems arrive as CSV files.
Accounting stays explicit
A restricted CSV export gives your bookkeeper what they need for QuickBooks or other accounting software. Accounting exports are designed to leave out patient details.
Platform walkthrough
Take the platform walkthrough.
Click through orders, inventory, deliveries, maintenance and hospice billing.